How to Order Our Tai Chi Lessons
If you are shopping from the U.S. or Canada we accept Visa, Mastercard, Discover and AMEX credit card payments via PayPal. DVD orders originating in California are charged sales tax. All other orders are tax free.
Shipping and Handling
Shipping rates are calculated automatically. Contact us if you have an order that requires special handling.
Continental U. S.: Orders are generally sent by USPS. A street address or complete rural route number is required for delivery. Minimum shipping charge is $8.00.
Alaska, Hawaii, Puerto Rico, other U. S. Territories: Please allow extra time for delivery.
Canada: Orders are generally shipped by USPS. Minimum charge is $10.00. CANADIAN TAXES AND DUTIES ARE THE CUSTOMER’S RESPONSIBILITY.
International Orders: At the present time we do not ship to countries other than the U.S. and Canada.
Delivery Schedule
Please allow two weeks for delivery. We will notify you if we anticipate a delay with your order.
Back Orders
If your item is not in stock, we will back order it for you unless you tell us otherwise. Back ordered items are not charged to your credit card until they are actually shipped.
How to Return or Exchange Merchandise
DVDs may be returned to us within 30 days from date of receipt for the full amount of your order. However, you are responsible for any return shipping charges to us. Please enclose your packing slip (or a copy) with your return or exchange. Indicate what item you are sending and tell us whether you would like an exchange for the same item, refund, or credit to your charge card. For your protection, we recommend shipping all returns to us by an insured, traceable method. If you received merchandise damaged in transit, please contact us and retain packaging in order to expedite your claim.
On-Demand streaming video purchases are not refundable.
How To Contact Us
You can contact us by using the contact form on this web site.
